Here is something fun! Recently we have had some customers discover an unintended feature of our Text Order Message System . The texting system is designed to allow a customer to text either a free form order or to text “Usual” and order their saved usual order. The system then processes that order and the customer comes in to pick this up.
It appears that some of our customers are using this as another way to communicate with their staff. They are texting messages into the system that the order taker can then see!
It’s amazing how many ways you can use the technology in SP-1.