Feb
09
2016
February 9th, 2016 by Mike Spence

I thought it would be fun to share a few tips to maximize your experience with SP-1 by SelbySoft.

 

  1. Optimize your cafe pos menu.  If you have had SelbySoft for a while, you have probably made some menu changes on your own.  Do you sometimes think that the menu is “too complicate”?  Do you hear yourself saying, “I wish it were easier”?  If so, we probably need to look at how your menu is laid out.  While we love customers that take things into their own hands, sometimes you may add items and not be 100% certain of how to do it.  These small menu updates that are not done correctly wind up being a big mess in some cases.   Let our experts help you revise and correct your menu.  It will really enhance your ordering experience.
  2. Call and check for current updates.  We are constantly improving our point of sale system.  Take advantage of these updates and see what you might be missing.  Are you using our scheduling or credit card fee updates?  What about the changes made to the barista monitors?
  3. Add a free trial of MobileDash.  If you are out of the shop on a regular basis, try signing up for this.  Hourly emails to let you know exactly what is happening when you are not there.

 

Posted in POS Features Tagged with: , ,

Apr
08
2014
April 8th, 2014 by Mike Spence

If you have followed any tech news in the last couple months you have seen that Microsoft is no longer supporting Windows XP.    We have had questions from our customers about how this affects them and I thought it would make a perfect blog post as we have gone through this before with the end of lifing of Windows 2000 and Windows 98.

There are a couple of potential issues that anyone using Windows XP needs to be aware of:

  1.  As of April 2014, Microsoft has ended support for Windows XP.  This, in itself, is really not a big deal as you have probably never actually contacted Microsoft for support before.
  2.  Security updates end.  This is the real issue with Microsoft ending support.   Because XP will not receive any updates, your PCI security may be compromised.  This means that if you do have a breech with your credit card system, you may be held responsible for the consequences of that breech. 
  3.  Updates.  Currently, SelbySoft will still develop for backwards compatibility.  This will change however in the future.  At some point, it will become necessary  for us to end backwards compatibility however. 
  4.  Compatibility and drivers.  We know from past  experience that device drivers are one of the first things to have issues.  Point of sale hardware manufacturers simply don’t usually write backwards compatible drivers.
  5.  OS compatibility will also suffer down the road.  For the last couple of years there has been severe trouble trying to get newer operating systems (Windows 7 & 8) to work well with older systems.  This will become more difficult with Windows XP and 7/8 in the future.

Need help deciding what the implications are of running on XP past the deadline?  Call us!

 

 

Posted in Hardware Tagged with: ,