Forced Modifiers (how to up sell)
Feb
24
2011
Forced Modifiers, Up Selling and New Product
Let’s start by making sure we understand what forced modifiers are. A forced modifier is used when a specialty item is ordered and SP-1 then requires the order taker to pick an ingredient or modifier from a list.
For example, in the picture below, we have a whole garden sandwich ordered. The forced modifiers in this example is for a side choice. The employee would then be forced to select one of those side choices.
For example, in the picture below, we have a whole garden sandwich ordered. The forced modifiers in this example is for a side choice. The employee would then be forced to select one of those side choices.
Because you can assign a charge to a forced modifier, this can work as an effective up selling tool. For example, if I select chips – there is no charge. Pasta, potato salad or macaroni salad are all items that would have a charge.
There is another use for forced modifiers however. Introducing a new product or method of preparation to a customer. In a sense, educating the customer on your store and menu.
In the picture above, we have an example of using this for education in a coffee shop. In this example the customer asked for a brewed coffee. The first forced modifier was the type of coffee being used and this is the second forced modifier. This is a prompt for what the brew method should be.
What we are trying to accomplish here is the is both up selling our customer and also providing a tool to help your staff introduce new items to your customer.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Posted in Order Entry, Uncategorized Tagged with: modifiers, up sell
Custom Colors on Ingredient / Modifiers
Jul
27
2009
Did you know that you can customize the colors on the ingredient & modifier buttons? SelbySoft has the ability to use ten different colors on those buttons. This can be used to help categorize groups of items. For instance, you might add yellow to all milks or red on all meat items.
Additionally, if you don’t have a graphic available for the button, then the button will show with the words centered and the entire button color coded!
Contact us at: SelbySoft 800-454-4434 Sales@SelbySoft.com WWW.SelbySoft.com 8326 Woodland Ave. E Puyallup Wa 98371
Posted in Order Entry, POS Features, Uncategorized Tagged with: colors, modifiers, ordering