July 13th, 2010 by ssadmin
After my last blog on Job Classes, I was thinking about the other use for them.  Tracking how much training you are doing!
As you (hopefully) remember, my last blog was on how Job Classes work.  As a recap: 
Each employee can be assigned up to five (5) Job Classes.  Each of these Job Classes has a description and a separate wage and (if you accomdate it) an overtime wage.   So, once these are assigned to the specific employee, they appear on clock-in.  Your employee then selects what Job Class they are working for that time period.
There is a great secondary use for this feature however – Training. 
We have a number of clients that take the training of their employees pretty seriously and want to make sure that employees are up to speed before they are being paid fully.  It’s a pretty common idea in a lot of businesses.   For example, you may require that an employee work a certain number of hours as a barista trainee before getting a raise.  Or, you might require a certain number of hours on the clock after being hired before that employee is past their “probation” timeframe.

We do it here at SelbySoft and it helps us in making sure that the employee and the company are on the same page.  For anyone that is interested in how we do it, we have a three month evaluation and training period before any raises and before the rest of the guys stop referring to them as “that new guy” and actually use their name.

With SP-1 you can create a training Job Class that is used when that employee clocks in each shift.  That will allow you to effectively track how much time was spent on training in that job.  SP-1 will report that on the time keeping and also report the total training time your store utilizes over a set time frame.

This is a really great feature to help track and control your training programs in your location. 

Contact us at:
 SelbySoft Mike Spence
800-454-4434 Sales@SelbySoft.com
 http://www.selbysoft.com/
 8326 Woodland Ave.
 Puyallup Wa 98371

Posted in Employees, Reporting, Uncategorized Tagged with: ,

December 15th, 2009 by ssadmin

Security Levels! I know it’s not the most exciting topic but I am amazed by the number of stores that have open levels of security for their employees. Security is important so you can remain on top of who is doing what and when. After all, you lock your doors right?

SP-1 has 11 levels of security available. The first ten are labeled 0 through 9 with 9 being the highest. The 11th level is by leaving the security code blank.

Let’s tackle some of these. . .
The blank security code is the most interesting to start with. By entering an employee and leaving their security code blank, you are telling SP-1 that this employee will ONLY be allowed to clock in and out. They cannot access any other area of the program. This is great for having cleaning staff or anyone else that you track time with but is not actually working on the POS.

Levels 0 through 9 are used to assign what an employee can and can’t do. If a zero is assigned to an employee, that employee only has access to the order screen (Order Entry) in SP-1.
Levels 1 – 8 can be assigned to employees that may need access to any of the other areas of SP-1.

Our general suggestion is to assign employees as follows:
Owner – 9
Manager -5
Shift Supervisor – 3
Employee – 0
It is VERY important that only the owner has a 9 on their account.

This leaves you with some levels for growth and for multiple stores.

Once you have assigned the security level, you would place that code in the system security section on each of the items you want to control. Remember that if you enter a number, then anyone with that level or higher could access that item. So a 3 can do anything a 0-2 can and so on.

Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Employees, Uncategorized Tagged with: ,

August 7th, 2009 by ssadmin
It may be hard to believe but this is a feature that some of our customers don’t know about!
Ecomm stands for Employee Communications. Basically it is a built in email system for you to communicate with your employees. Here’s a couple examples:
You come into the store in the morning and they forgot to sweep (again!). Now, you know that you probably won’t see the employee again for a week so, instead of putting a post it note up, you decide to send an Ecomm!
In SP-1 you write the email, select the date to send it, select if the employee will receive it on clock in only or on clock out as well, select if the employee will be able to respond or if it is only for them to read. When you are done you send the message to the employee or employees.

Now, as the employee clocks in, they are prompted with the message and a random four digit code to show they read the message!

Of course this is all recorded in the Employee Master File so you can verify that the employee read the message.
Contact us at:
Mike Spence
SelbySoft
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Employees, Uncategorized Tagged with: , ,