Why POS is Necessary When Opening a Coffee Shop

.A great Point of Sale system is one of the most important pieces of equipment you will buy for your location.  Think about this – Almost zero national chains skip POS when opening a new location.  Starbucks, Peets, Caribou, and more all have point of sale systems in their stores.

 

Why?  I can tell you it’s not because they just enjoy spending money!  It’s because they see the proven value of a good POS system when opening a coffee shop.

Look at some of the points that POS can help with:

Labor – keeping your labor costs under control is one of the biggest ways to save money.  SP-1 for Coffee with help you stop early clock-ins.  An extra 10 minutes at $10 an hour is $1.66 a shift.  Multiple that by a couple shifts a week per employee and you could be paying $1,500 – $3,000 a year in extra wages.  Take a deeper look and see how labor costs can be adjusted by viewing your on the fly labor percent.

Zero Training – SP-1 will make taking orders in your coffee shop easy.  This is a bit harder to quantify but easy means less mistakes.  Because the point of sale has all the prices set, employees simply make less errors.  This helps you and the customer.  Remember consistency is important in your pricing. If 10% of your orders are off by $.50, that is a huge amount a year. Easy means

Gift & Loyalty – This is the number one way to help increase customer retention.  Gift and prepaid cards help bring cash in the door and increase average dollar per ticket totals. Customer reward programs are proven to be effective when handled right.  We have seen customers use the gift & loyalty program to reduce credit card charges as well as decrease the speed of service.

Look & Feel – A cash register is not cool. Customers don’t trust them and they make your shop look inefficient and not quirky.  There are all different types of equipment available for you to use.  Wall mount options as well as counter options are available.

 

 

 

 

 

Posted in Gift Cards, Order Entry, POS Features Tagged with: cafe, clock in, coffee, gift card, Pricing, scheduling, zero training