Category: Marketing

Oct
21
2010
October 21st, 2010 by ssadmin
Customer Accounts

Do you work with any businesses or schools that order often and want to be billed?  If so SP-1 can help you!
Over the years we have run into a lot of stores that will run a “tab” for their business customers.  SP-1 has a complete accounts payment system built into the software.
SP-1 will allow you to setup a customized customer profile for each of these accounts.  Once that is setup, customers can “charge” their ticket to their account.  This can have a password applied to it as well so you don’t have employees setting up accounts for friends.

Once your customer sends in a payment, you can make that with the account payment button on the Order Entry screen.  This will then pay off all or part of that account. 
SP-1 will also allow you to run custom billing reports and send account statements to these customers!  Our reporting can be setup to  This allows you to communicate with your customers and receive proper payment.

Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Marketing, Order Entry, Uncategorized Tagged with: ,

Oct
14
2010
October 14th, 2010 by ssadmin
New Birthday Notification!

Do you keep track of your customers birthdays?  One of our latest features is to notify you that a customer has had a birthday!

We start by setting up the notification in System Setup | Operations: 2

The Days Prior and Days After fields are setup to allow you to provide notification before and after the actual birth date that you have on file for the customer.

Once you have the switch setup, we need to make sure we have a birth date for the customer.  This is entered into the customer file.

When you use the customer at Order Entry and start a ticket you will see the following on their birthday!

Below is an example of the message if the birthday has passed but is still within the notification!

Don’t forget that we can also provide you with the list of customers and their birth dates if you would like to do traditional mailings as well!

Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Marketing, Order Entry, POS Features, Uncategorized Tagged with: ,

Oct
07
2010
October 7th, 2010 by ssadmin
Discounting!

You know what I think is petty cool?  The fact that you can use discounts and coupons on the fly in SP-1.  

While on vacation recently my family and I were pretty shocked to still into POS systems that can’t do this. 
Multiple times we ran into systems that required the counter person to put the discount first or it would not calculate properly.  In one instance I was able to talk to the manager about it.  She had to come over and void our ticket and then have the counter person re-ring the order in.  She told me this was a pretty common problem because people don’t always present the discount up front. 
I guess I always take for granted that allowing a discount or coupon to he applied at any time during the order is a simple thing.

Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Marketing, Uncategorized Tagged with: ,

Dec
08
2009
December 8th, 2009 by ssadmin

Coupons and Discounts – sounds easy, but do you know the difference and why having both makes SP-1 more powerful?

First let’s talk about the differences between the two:

Discounts: A discount in SP-1 is a dollar or percent off a ticket or item. The advantage is that it is a little more generic. For example, you could have a $1.00 off the ticket, 10% off a ticket or 15% discount off one line item on the ticket. All of these discounts are able to be set by the menu group, group size or specialty. The great thing with a discount is that it is very flexible and allows for multiple controls. Discounts can be security coded so they are only available when authorized.

Some sample discounts are: employee, fire department, senior citizen etc. You can also use these to track problems and mistakes. For example, setup a mismade order, dropped item, returned item, comped etc. This is a great way to track what is happening in the store.

Lastly, don’t forget that you can assign a discount to a customers delivery file or to their gift and reward card!

C0upons: Coupons operate a little differently. A coupon is more specific than the discounts. For instance, you can bundle items with coupons. If you offer a large pizza with two toppings, breadsticks and a 2 liter of soda for a specific price a coupon is the way to go. You can even set the price so each item is accounted for in the reporting. Another example is to have a coupon that sets the specific modifiers allowed. So, you might have a 16oz Latte with two extra flavor shots allowed. The coupon would only then work on that size etc.

Remember that all coupons and discounts can be day and time specific!

Contact us at:

Mike Spence
SelbySoft
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Marketing, Order Entry, Uncategorized Tagged with: , ,

Aug
10
2009
August 10th, 2009 by ssadmin

Quick addendum to the Tips on Gift Card Blog – Jim @ Campus Pizza suggested that we remind people that you can see your gift card balances by running the Internal Gift Card Report under Customer under Reports! This will show you total outstanding gift card balances by card!

Thanks Jim!

Contact us at:
Mike Spence
SelbySoft
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Gift Cards, Marketing, Uncategorized Tagged with: ,

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