Do you ever look at your customer receipt?

Random Competitor Receipt

I pay attention to customer receipts.  It’s part of my job and I always like to see how different companies present a customer receipt.  

Recently I received a receipt from a store that was using one of my competitors.  I was a little shocked at how bad it looked.  The prices don’t line up, the quantity field has 1.00 instead of whole numbers (after all you are not selling 1.25 scones).  I’ll hope that the receipt is partially a reflection of the way that company setup that particular location.  Maybe, just maybe they have some switches that will allow them to reconfigure the receipt to look better.   


Seeing this receipt made me realize that many people don’t really consider how a receipt might look when they are shopping for a POS.  I think that the receipt can be very important as it is a reflection of your store and your professionalism.  It’s also a reflection on the POS company.  Nobody is perfect but receipts should look good.   


For example, the receipt I’m referring to has the quantity as 1.00.  The reason this is a poor reflection is that it shows a lack of thought in programming.    It makes sense to take it out to two decimal places if the item being sold is weighed and sold by the ounce / gram etc.  This company choose to mark every quantity to two decimal places, even if the item is not something that is weighed.    It was most likely done this way because it was easier from a programming standpoint.   


We have the same ability to sell by weight.  We choose to add the extra lines of code to insure that weighed items are taken out to two decimal places and other items just show the whole number.  It just makes sense!  

SP-1 Receipt

Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371